Stop running your business on chaos.
GalsCC is the behind-the-scenes team for founder-led service businesses in the U.S. and Canada. We run your operations, marketing, and systems so you can get back to the work only you can do.
You're the CEO, the admin, the marketer, and the IT team.
That's exactly why GalsCC exists. We're the team that gets it done without you explaining everything twice or hiring a full-time employee.
- You're wearing every hat in the business, and dropping half of them.
- Your marketing only happens when you find a spare evening.
- You pay for six tools that don't talk to each other, and leads fall through the gaps.
- You know you need better systems, but have no idea where to start.
Here's what comes off your plate.
Four areas, one team. Use one, or hand us all of it.
Operations & Systems
We document your processes, build SOPs, and set up the workflows that keep things moving when you step away.
Marketing & Brand Assets
Social content, email campaigns, funnel pages, and full launches. On-brand, on schedule, and built to bring in your ideal clients.
CRM & Automation
We set up and manage your CRM, pipelines, email sequences, and automations so every lead gets a follow-up.
Project & Admin Support
Timelines, task coordination, inbox and calendar wrangling, handled by people who follow through every time.
Start with a Chaos Audit.
A fixed-scope, two-week deep dive into how your business actually runs. You walk away with a clear, prioritized plan, whether you work with us afterward or not.
The Chaos Audit
- Review of your tools, tech stack, and where they overlap or leak
- Process map of your three most important workflows
- "Leak report" showing where leads, time, and money are slipping
- A prioritized 90-day fix-it roadmap
- A walkthrough call to go over every recommendation
From chaos to calm in three steps.
Clarity Call
A free 20-minute conversation about where you're stuck. No pitch, just an honest read on whether we're the right fit.
Audit or plan
Start with a Chaos Audit, or go straight to a retainer if you already know what needs doing. Either way you get a clear plan first.
We run it
Your GalsCC team gets to work, with weekly updates so you always know what's done and what's next.
What it looks like in practice.
Client names kept private. The work is real.
- The chaos
- Leads and content spread across spreadsheets and inboxes, with no consistent marketing.
- What we did
- Rebuilt the CRM pipeline, set up follow-up automations, and took over weekly content.
- Result
- One pipeline the whole team works from, and weekly content that goes out on schedule.
- The chaos
- Franchise prospects stalled because follow-up depended on someone remembering.
- What we did
- Automated the prospect journey in the CRM and built a qualified prospect pipeline.
- Result
- Every new franchise inquiry now gets a prompt, automatic follow-up.
- The chaos
- A growing firm with operations and marketing living in the founder's head.
- What we did
- Documented core processes, organized projects, and ran ongoing marketing support.
- Result
- Core processes written down, so the business no longer runs on the founder's memory.
Ongoing support that scales with you.
Every retainer is scoped to your business and quoted as one flat monthly rate. Move up or down a level anytime.
The Launchpad
Reliable help with content, admin, and one-off projects, without the overhead of a hire.
- Content creation support
- Admin & inbox management
- One project per month
- Email updates
Up to 10 hours / month
Get a quoteThe Growth Partner
Dedicated operations, marketing, and systems support for a business that's outgrowing the founder.
- Operations & systems setup
- Marketing content & campaigns
- CRM setup & management
- Weekly check-in calls
- Priority turnaround
Up to 20 hours / month
Get a quoteThe Full Team
For owners ready to fully delegate. Your outsourced operations and marketing department.
- Full operations management
- Complete marketing execution
- Tech stack & automations
- Dedicated team members
- Bi-weekly strategy sessions
Up to 40 hours / month
Get a quoteAll retainers are month-to-month. No long-term contracts. Billed in USD or CAD.
We're not a VA agency.
We're your growth team.
We think strategically
We don't just tick off tasks. We flag problems before they grow and suggest better ways to hit your goals.
Smart tools, human judgment
We use AI and automation to move fast, but a real person reviews, refines, and owns every piece of work. AI can plan it. People execute it.
We communicate clearly
Weekly updates and clear timelines. You always know what's done, what's next, and who's on it.
Ready from day one
We already know the platforms most service businesses run on, so you're not paying for us to learn your tools.
Hi, I'm Lana.
I started GalsCC after watching talented business owners burn out trying to do everything themselves. You're good at what you do. You shouldn't also have to run operations, marketing, tech, and client delivery all at once.
I've spent more than ten years building the systems, processes, and marketing that help businesses run smoothly and grow. Today I lead a remote team of operations, marketing, and design specialists who bring that same standard to every client.
We work with businesses across the U.S. and Canada, and we care about your outcomes, not just checking boxes.
What clients say after working with us.
I lean on Lana every time I'm looking to implement a new process, advertise a new opportunity, or launch a new service. She just gets it done.
The team is not afraid to take risks and often suggests new directions to explore. A refreshingly direct communicator you can actually count on to deliver.
A true professional who brings clarity and focus to every project. I was blown away by how quickly they understood our goals and simplified the complex parts.
Got a chaos story? Come tell it.
Real business. Real systems. No fluff.
The Chaos Eliminator features honest conversations with small business owners and operators about the systems that saved them, and the messes that taught them the most.
- For founders, operators, and service business owners
- Recorded remotely, about 30 to 45 minutes
- Share your story and get your business in front of new listeners
Rejected by Clown School, Laid Off After Baby #2: How I Built a 10-Year Business Anyway
The real story behind GalsCC: a layoff, a baby on her lap, a business plan, and a first client that same weekend.
Want to hear when new episodes drop? Follow Lana on LinkedIn
She Leads Next.
A summer mentorship inside a real, running virtual firm. Young women join the GalsCC team for June through August, ship real work for real clients, and get one-on-one mentorship from Lana.
- Four tracks: operations, marketing, data, and client work
- Monthly one-on-one mentorship with Lana
- Leaves with a portfolio, a reference letter, and a LinkedIn recommendation
Questions, answered.
Straight answers about how GalsCC works. Still wondering about something? Ask us on a free Clarity Call.
Book a Clarity CallWhat does a fractional operations manager do?
A fractional operations manager runs the behind-the-scenes side of your business part-time, without the cost of a full-time hire. At GalsCC that means documenting your processes, building SOPs, managing your CRM and automations, keeping projects on track, and making sure leads and tasks don't fall through the cracks.
How is GalsCC different from a VA agency?
A VA agency typically completes the tasks you assign. GalsCC acts as your growth team: we look at how your operations, marketing, and systems fit together, flag problems before they grow, suggest better ways to hit your goals, and then do the work. You get strategy and execution from one team.
What kinds of businesses do you work with?
We work with founder-led service businesses, including consultants, coaches, agencies, professional services firms, franchise brands, and mission-driven organizations. If you're the CEO, the admin, the marketer, and the IT team all at once, you're in the right place.
Do you work with businesses in the U.S.?
Yes. Most of our clients are in the U.S. We're a remote-first team based in Canada, our hours overlap with every U.S. time zone, and we can bill in USD or CAD.
Can you set up and manage our CRM and automations?
Yes. CRM setup, cleanup, and ongoing management is one of our core services. We build your pipelines, email sequences, and follow-up automations so every lead gets a response, and we work with the major CRM and automation platforms small businesses use.
What is the Chaos Audit?
The Chaos Audit is a fixed-scope, two-week review of how your business actually runs. We review your tools and workflows, map your three most important processes, show you where leads, time, and money are slipping, and hand you a prioritized 90-day fix-it roadmap with a walkthrough call. It's the best place to start if you're not sure what you need.
How much do your services cost?
Every engagement is scoped to your business. Retainers are quoted as one flat monthly rate, and the Chaos Audit is one flat fee. Book a free 20-minute Clarity Call and we'll recommend the right fit and give you a clear quote. All retainers are month-to-month, with no long-term contracts.
Do you use AI?
Yes, we use AI and automation tools to work faster, but a real person reviews, refines, and owns every piece of work. AI can plan it. People execute it.
Who will I actually work with?
Lana Sanderson, GalsCC's founder, leads every client relationship. Depending on your package, you'll also have dedicated team members across operations, marketing, and design, with weekly updates so you always know who's working on what.
Ready to get your time back?
Book a free 20-minute Clarity Call. A straight conversation about where you're stuck and whether we're the right fit.
- Free, with no obligation
- 20 minutes, no sales pressure
- Leave with at least one quick win, even if we're not a fit
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